Credit purchases on Creoveya are confirmed automatically by our payment providers and applied to your account as soon as payment is received.
If your payment has not yet been confirmed, contact support via the Contact Us form or Telegram to request a cancellation.
Once a payment is confirmed and credits are applied to your account, purchases are generally non-refundable, except where required by law or at our discretion in cases of verified error or duplicate payment.
If a payment cannot be confirmed (for example, an incorrect amount or an expired crypto payment), no credits are applied. Contact support with your payment reference to resolve any payment issues.
Last updated: 2026.